Choose an AI project with DigitDwell to turn missed calls, slow replies and repetitive busywork into instant, consistent, round-the-clock operations.
Your phone, answered. Every call, every time.
Instead of staff dropping everything — or the call going to voicemail — the concierge answers, checks real availability, and books straight into the systems you already run on. Whatever business you’re in, if the phone rings, it answers.
- Answers on the first ring, 24/7
- Restaurants: OpenTable, Resy & TripleSeat
- Med spas & salons: Boulevard, Vagaro, Mindbody
- Dealerships: Xtime, CDK & DealerSocket
- Gyms, clinics & home services: Mindbody, NexHealth, ServiceTitan
- Any business with a phone line — transfers to a human anytime
The concierge is one piece. See the whole AI Business →
The math on a missed call
A missed call is a customer calling the next place. Drag the sliders — this is roughly what voicemail costs you every month.
AI systems we deploy
Six production-ready systems we configure, integrate, and hand off — each designed for a specific operational need.
AI Concierge
A booking concierge for restaurants, med spas, salons and clinics — answers the phone, takes reservations, and books straight into OpenTable, Resy, Boulevard, Mindbody and the tools you already use.
AI Phone Agent
Voice AI that answers inbound calls, qualifies callers, and books appointments around the clock.
AI Chat Assistant
A smart website chat widget trained on your business — answers questions, captures leads, and books meetings 24/7.
Workflow & Email Automation
Multi-step processes triggered by events in your business — form fills, payments, CRM changes — plus follow-up sequences that run themselves.
Lead Qualification
Evaluates new inquiries, scores intent, and routes high-value leads to the right team member automatically.
Internal AI Assistant
A private AI tool your team uses to draft, summarize, and search internal docs — trained on your SOPs.
Before AI vs. after DigitDwell
What operations typically look like before and after we deploy AI systems.
Before
Manual, reactive, and limited to business hours.
- Calls go to voicemail at the busiest hours
- Leads go unanswered after hours
- Front desk juggles walk-ins and the phone
- Repetitive tasks consume team bandwidth
- Inconsistent answers, missed bookings
After DigitDwell
Instant, consistent, and always on.
- Every lead gets an instant, qualified response
- AI routes and follows up automatically
- Teams focus on high-value work
- Scale without adding headcount
- Clear reporting on what AI is handling
Example AI workflows
Three common patterns. Your workflow would be configured around how your business actually operates.
How it gets built
From first call to a phone that answers itself — and keeps getting smarter after launch.
Discover & audit
A free call about where calls, leads and busywork slip through the cracks today.
30 min · freeBuild & integrate
We train the AI on your business and wire it into your phone line, calendar and booking system.
1–3 weeksLaunch & QA
We test every scenario — edge cases, angry callers, weird requests — before it ever talks to a customer.
Live after testingOptimize monthly
We review transcripts, tighten answers, and expand what it handles as your business grows.
OngoingHow pricing works
Every project is scoped and quoted individually. Optional support plans are available after launch — no long-term contracts.
AI & automation
From a single chatbot to a fully automated follow-up system, every setup is scoped to your workflow and quoted as one fixed number. You’ll have that number within two business days of a free discovery call. Optional support plans after launch — no long-term contracts.
- Channels covered (web, phone, SMS)
- Tools we connect (CRM, booking, email)
- Depth of follow-up automation
- Timeline
- AI chatbot trained on your content
- Website integration
- Lead capture & CRM routing
- CRM integration & pipeline setup
- Email + SMS follow-up sequences
- Appointment booking automation
- Multi-location & team setup
- Post-launch support & optimization
Frequently asked questions
No. The AI we build is trained specifically on your business — your services, your prices, your tone, your FAQs. It doesn’t sound like a generic bot. It sounds like your best team member, available 24/7.
We build in guardrails so the AI only answers within what it knows. If someone asks something outside its knowledge, it says “Let me get a team member to follow up with you on that” and captures their contact info. You never lose the lead, and the AI never makes things up.
Every system is quoted as one fixed number, based on how many channels you want covered, which tools we connect, and how much follow-up automation you need. You’ll have that number within two business days of a free discovery call. There’s no hourly billing and no surprises mid-project. After launch, an optional monthly support plan is available — no long-term contract required.
No. The concierge sits in front of your existing line — customers call the same number they always have. And whenever a call needs a person, it transfers to your staff just like a receptionist would.
No long-term contracts. We work month to month after the initial setup. If it’s not working for you, you can cancel. We’d rather earn your business every month than lock you in.
A basic lead capture chatbot takes 5–7 business days. A full automation suite with CRM, follow-up sequences, and appointment booking takes 2–3 weeks. We give you a specific timeline on the strategy call.
You won’t need to manage it — that’s the point. We handle the build, the training, and the ongoing maintenance. You just watch the leads come in. If you ever want to update something, send us a message and we handle it same day.
Especially for small and local businesses. AI automation lets you respond faster, look more professional, and capture every lead — without hiring anyone. Run the missed-call math above against your setup quote — for most local businesses the concierge pays for itself within the first few months of answered calls.
No. DigitDwell is based in Miami, Florida and works with businesses across the state — Fort Lauderdale, West Palm Beach, Orlando, Tampa, Jacksonville — and nationwide. Most projects run fully online with regular video calls, and in-person meetings are available in South Florida.
From the studio: How a dental office stops losing new-patient calls to voicemail →